Word Glossary

The Klipboard Field Service Glossary

This Glossary will help you keep on top of trendy new buzzwords, commonly used jargon and introduce you to some new technology that will benefit your business.

This list will help you better understand terms you’ll come across and give you some ideas on how to grow your business.

All | A B C D E F H I J L M N O P R S T V W
There are currently 3 names in this directory beginning with the letter W.

Warranty Tracking Software
Warranty Tracking Software identifies assets or equipment and monitors the warranty expiration date. This allows for greater visibility of expiring warranties and the Warranty Tracking Software will automatically notify when a warranty is due to expire.

Work Orders
Work orders are a request for a repair, maintenance or inspection to be completed by a Field Service Engineer or Technician.

Work orders are created when the customer or client submits a request, this could be a staff member, tenant, facilities manager or business owner. 

What is the point of a work order?

Work Orders notify a service business that a task or job is required and will clarify specifically what work needs to be carried out. These can include requested dates for the work or special instructions as needed. 

Workflow forms
Workflow forms are used by Field Service engineers and technicians to standardise the tasks carried out ensuring compliance and consistency of work.

Why Field Service businesses use Workflow forms

Workflow Forms are used in service engineering to ensure the correct procedures and steps have been taking while repairing or inspecting equipment. 

For many businesses they have to meet strict compliance regulations to meet their standard and Workflow forms ensure the tasks that need to happened get done.

How are Workflow forms built?

Job Management Software has significantly aided Field Service businesses when creating Workflow Forms. Drop and Drop form builders have simplified the process of recreating paper based methods. 

Advantages of digital Workflow forms

People are moving away from paper based methods because misinformation and human error has proven to be costly to Field Service businesses.

Klipboard has helped Service Engineering businesses step away from old fashioned systems and put all their job tasks into an all-in-one platform. 

Collecting information in the field is simple with mobile forms and consistency is ensure when digital Workflow forms are used.

For more on this check out our article: What are mobile Forms?

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