Woodford Heating & Energy
Woodford Heating and Energy provide mechanical and electrical building services for the London and south east construction industry. They have supported London’s foremost residential and commercial developers for over 20 years and their reputation for handling large scale and complex projects and delivering excellent workmanship precedes them.
Woodford deliver a high-quality service to the residential sector as well as a growing portfolio of work in retail, commercial and leisure. They offer the sustainable delivery of mechanical design and build projects. This also includes off-site, modularised builds, and plant room services.
Their projects range in value between £1 million to £10 million deliverable within a calendar year. Their team of qualified and talented engineers enables them to achieve the successful delivery and completion of larger projects.
For years, Woodford used traditional paper based methods and processes for capturing compliance orientated information, such as air pressure tests, mechanical handover sheets and hot work permits to name a few.
They spent time on site completing paper based reports at sites that would have multiple apartment blocks and 150 or more individual apartments. Each apartment would require ten different types of documentation to be completed during the project works. As expected this resulted in a lot of paper work admin to return to the office, where the information was then filed and required to be physically stored for several years.
Working on many different sites geographically meant this was a long and time consuming process. This wasted both valuable time and money, caused issues with storage and delayed any reporting or presentation of paperwork to their customers.
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They decided to look into Job Management Software to assist their field service processes. They quickly realised that adopting cloud based technology with a strong emphasis on mobile for their site workers would be the best way to solve the challenges they were facing on a daily basis.
Klipboard's unique form builder presented a viable opportunity to digitalise all the paper forms completed out on site and allow for realtime submission to a cloud web dashboard with reporting and statistical metrics.
Klipboard was brought on board as a trial to start with, in order to fully see the benefits before implementing the system throughout their business. From initial conversation to having the trial active out on site was achieved in 48 hours and the results were instantly visible. The Klipboard app immediately allowed for data to be captured on site and sent back to the office in real time, automatically being filed against the relevant site or customer.
The Woodford team were particularly impressed by the ease of use and how well the site teams quickly adopted the technology. With Klipboard they have streamlined the communication between their sites and office, increasing the rate at which they are able to provide customers with completed forms or reports.
Woodford has eradicated the need for paper based methods, manual filing, endless manual document searching and instead they have engaged Klipboard job management software to increase the productivity of their team and the speed of reporting to their client.