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Get knowledge, inspiration and insight for operating your field service business better.

BusinessTips

5 ways a Client Portal can help your business grow

A Client Portal will create a 360 degree picture of your field service jobs for you and your clients.   Here’s five ways a client portal will help your business grow by streamlining some of your admin tasks and by providing your client with a better view of what’s happening.   1. Streamline Communications with […]

IndustryInsight

How a Field Service Engineer App can ensure compliance

Field Service Engineer apps can help maintain a structure to each asset servicing visit. By ensuring the correct instructions and procedures are followed each repair or inspection will greatly improve your ability to ensure compliance.

IndustryInsight

First-time Fix Rate hurdles and how to clear them

Achieving a good First-time Fix Rate is challenging and without the proper support, training and technology in place your team will experience many hurdles in attaining it. In this article we identify the common challenges faced and how to overcome them.

BusinessTips

How to prevent burnout in a team

Around 18 million days are lost in the workplace every year in the UK due to work related stress, depression and anxiety. These are the key contributors to mental health related absence and employee burnout.  Those figures from the Health and Safety Executive highlight the need to better understand the effects of stress of your […]

BusinessTips

5 things to do before starting a Job Management Software Free Trial

Before you get started with a free trial for Job Management Software, there’s a few things you should know ahead of time. This insight will help you get the most out of the software and ensure you grow your business.   What is Job Management Software?   Job Management Software is designed to improve how […]

BusinessTips

How to retain more customers for your field service business

Offering great customers service isn’t enough. A key concern for most field service businesses should be how to retain more customers and here’s how you do it.

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IndustryInsight

Will Smart Machines replace Field Service Workers?

Field Service business owners are often driven to look for any efficiencies and cost savings they can find. Will AI and machines replace Field Service Workers? 

IndustryInsight

Why PPM Schedules are vital for Medical Equipment Servicing

PPM Schedules ensure the continued functionality of sophisticated medical equipment and help prevent frequent breakdowns or performance issues.

ProductInsight

7 things missing from your Job Management Software

Not all Job software is alike. Effective Job Management Software should effortlessly dove tail with your service business like Klipboard. 

BusinessTips

Top 5 Security Installer Software features

Security Installer Software enables businesses to spend less time with their admin and more time providing innovative security solutions for their clients.

IndustryInsight

Challenges faced in Field Service (2021)

Are you experiencing any of these challenges faced in Field Service in 2021? Our survey uncovered the biggest concerns and challenges in field service.

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IndustryInsight

Everything you need to know about CP12 certificates (2022)

Here’s everything a Gas Engineer needs to know about CP12 certificates (Gas Safety). Required by law when a Landlord lets a property (2021)

BusinessTips

7 things successful Facilities Managers do

Here are 7 things successful Facilities Managers do to meet the new challenges they face and make a difference to their client’s businesses.

ProductInsight

What are mobile forms?

Mobile forms are one of the best ways of collecting data and you can do it on something 90% of adults use daily a smart phone. What are Mobile Forms?

ProductInsight

5 ways Field Service Software supports top-notch Customer Service

Top-notch customer service is about understanding your client’s needs and going beyond their expectations here’s how Klipboard helps you achieve that.

IndustryInsight

How to add Fire Protection Job Management Software to your business

Fire Protection Job Management Software is vital when it comes to completing more jobs and ensuring you can meet the standards of your 3rd party accreditations.

IndustryInsight

How to grow your HVAC business

The need for HVAC services is only going to increase as the UK returns to office spaces and retail units. Here’s how to tap into that increased demand.

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BusinessTips

Are your quotes good enough to win new business?

Sales are everything to your business, every business owner understand how important it is to find new customers, but are your quotes good enough to win new business?

BusinessTips

Do Google Reviews matter?

Do Google Reviews matter and can they affect how likely a potential customer will contact you?