Land Sea & Sky

Klipboard has revolutionised the way
Land Sea & Sky track and complete their medical equipment servicing jobs.

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Medical & Healthcare

Land Sea & Sky

Background

Founded in 1940, Houston Texas and originally called Texas Nautical Repair, they started out servicing nautical equipment such as ships compasses.

Land Sea & Sky, has evolved their business to include the servicing and repairs of binoculars, telescopes and microscopes.

They have a very comprehensive microscope servicing business and are one of the largest in the United States, for this carrying out planned maintenance on biomedical equipment. They have technicians that service almost every major medical institution, hospital and clinic in the Houston area.

The Challenge

Land Sea & Sky are responsible for managing the planned maintenance schedules for bio-medical institutes, such as hospitals and clinics, across dozens of locations.

For many years, their technicians were recording details from their inspections and servicing jobs on triplicate forms and paperwork.

Business Owner, Chris Hysinger described the processes as being “Too burdensome and if we were required to collect details of a particular asset or service, it could take a very long time”.

Previously, they found their customers would call them at the last minute when they discovered their equipment was due a service, these needed to be completed in order to meet regulatory standards.

This put unnecessary pressure on their team, to satisfy their customer’s needs and keep their equipment servicing schedule up to date.

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The Answer

For Chris, the answer was simple.

Land Sea & Sky needed Job Management Software with a suite comprehensive Asset Management Tools, such as asset service reminders, automated customer communication and an asset register.

They had a desire to move away from paper based methods of recording services and switch to an app based method. This would ensure their engineers would carry out the right checks, by standardising their job workflows and reduce the time it takes to collect service records.

Klipboard’s Asset Management Tools allowed him to record the frequency that assets needed to be serviced and automatically notify both his team and the customer when a service is due.

Klipboard has revolutionised our ability to track and complete our service jobs Chris Hysinger, Owner

Chris comments, “Klipboard has really revolutionised our ability to track and complete our service jobs. Our technicians also benefit from a more predictable workload”.

Land Sea & Sky continue to be one of the leading bio-medical servicing businesses in the US. They achieve this with a more streamlined and time efficient manner because they manage their servicing schedules through Klipboard.

They have said goodbye to old fashioned methods of the past and hello to a paperless future, with all the details of their customers’ jobs at their fingertips.

Improved Service Scheduling

Land Sea & Sky help their customers meet standards by keeping services up to date.

Up to

% more efficient

Streamline admin processes

Chris and his team have greatly reduced the time it takes to carry out services and retrieve information.

Job Management
Real-time visibility, intelligent features and all the information for your team in one place. Klipboard is your all-in-one platform for job management, scheduling, planned maintenance, invoicing, quoting, automated communications, reporting and more.
Schedule & Dispatch
Klipboard’s drag and drop Scheduler and Dispatch Board helps your field service business track and optimise the allocation of jobs to your field team. Intelligent scheduling tools make it easy to dispatch jobs whilst keeping your team flexible and proactive all day.
Clients & Suppliers
At a click of a button you can see Client Job history, manage their Assets, Documents, Service Records, Contacts, Quotes, Invoices, Billing History Communication Preferences, Locations, Notes and more!
Asset Management
Klipboard’s extensive Asset Management capabilities on the web and mobile app allow for asset surveying, asset registering and maintaining of assets on a planned maintenance schedule at multiple customer locations.
Accounting
Raise Purchase Orders for suppliers and produce client Quotes to win more business. Invoicing made simple ensuring you manage cashflow effectively. Integrate with Xero or Quickbooks Cloud accounting for seamless accounting.
Inventory
Easily track the products, parts, materials used and labour ensuring job budgets are adhered. Klipboard provides a comprehensive job overview dashboard for each customer job allowing for visibility of job costs, margins, inventory allocated and used.
Form Builder
Create and manage mobile workflow forms for jobs requiring assessments, audit reports, maintenance records, inspections, surveys or just about any process you can imagine. No programming or coding required.
Live Tracking
Track your field team with ease, the live status feed ensures you can see when they are en-route, arrived, started and completed your customer’s jobs. Accurately record field worker’s hours and labour cost through our Timesheets feature

Game Changing Features

Jobs
Real-time visibility, intelligent features and all the information for your team in one place. Klipboard is your all-in-one platform for job management, scheduling, planned maintenance, invoicing, quoting, automated communications, reporting and more.
Schedule & Dispatch
Klipboard’s drag and drop Scheduler and Dispatch Board helps your field service business track and optimise the allocation of jobs to your field team. Intelligent scheduling tools make it easy to dispatch jobs whilst keeping your team flexible and proactive all day.
Clients & Suppliers
At a click of a button you can see Client Job history, manage their Assets, Documents, Service Records, Contacts, Quotes, Invoices, Billing History Communication Preferences, Locations, Notes and more!
Asset Management
Klipboard’s extensive Asset Management capabilities on the web and mobile app allow for asset surveying, asset registering and maintaining of assets on a planned maintenance schedule at multiple customer locations.
Accounting
Raise Purchase Orders for suppliers and produce client Quotes to win more business. Invoicing made simple ensuring you manage cashflow effectively. Integrate with Xero or Quickbooks Cloud accounting for seamless accounting.
Inventory
Easily track the products, parts, materials used and labour ensuring job budgets are adhered. Klipboard provides a comprehensive job overview dashboard for each customer job allowing for visibility of job costs, margins, inventory allocated and used.
Form Builder
Create and manage mobile workflow forms for jobs requiring assessments, audit reports, maintenance records, inspections, surveys or just about any process you can imagine. No programming or coding required.
Live Tracking
Track your field team with ease, the live status feed ensures you can see when they are en-route, arrived, started and completed your customer’s jobs. Accurately record field worker’s hours and labour cost through our Timesheets feature

Land Sea & Sky