Land Sea & Sky
Founded in 1940, Houston Texas and originally called Texas Nautical Repair, they started out servicing nautical equipment such as ships compasses.
Land Sea & Sky, has evolved their business to include the servicing and repairs of binoculars, telescopes and microscopes.
They have a very comprehensive microscope servicing business and are one of the largest in the United States, for this carrying out planned maintenance on biomedical equipment. They have technicians that service almost every major medical institution, hospital and clinic in the Houston area.
Land Sea & Sky are responsible for managing the planned maintenance schedules for bio-medical institutes, such as hospitals and clinics, across dozens of locations.
For many years, their technicians were recording details from their inspections and servicing jobs on triplicate forms and paperwork.
Business Owner, Chris Hysinger described the processes as being “Too burdensome and if we were required to collect details of a particular asset or service, it could take a very long time”.
Previously, they found their customers would call them at the last minute when they discovered their equipment was due a service, these needed to be completed in order to meet regulatory standards.
This put unnecessary pressure on their team, to satisfy their customer’s needs and keep their equipment servicing schedule up to date.
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For Chris, the answer was simple.
Land Sea & Sky needed Job Management Software with a suite comprehensive Asset Management Tools, such as asset service reminders, automated customer communication and an asset register.
They had a desire to move away from paper based methods of recording services and switch to an app based method. This would ensure their engineers would carry out the right checks, by standardising their job workflows and reduce the time it takes to collect service records.
Klipboard’s Asset Management Tools allowed him to record the frequency that assets needed to be serviced and automatically notify both his team and the customer when a service is due.
Klipboard has revolutionised our ability to track and complete our service jobs Chris Hysinger, Owner
Chris comments, “Klipboard has really revolutionised our ability to track and complete our service jobs. Our technicians also benefit from a more predictable workload”.
Land Sea & Sky continue to be one of the leading bio-medical servicing businesses in the US. They achieve this with a more streamlined and time efficient manner because they manage their servicing schedules through Klipboard.
They have said goodbye to old fashioned methods of the past and hello to a paperless future, with all the details of their customers’ jobs at their fingertips.