5 huge reasons Asset Maintenance Companies use Klipboard

Klipboard helps Asset Maintenance Companies better optimise how much their service teams can achieve each week. We streamline their day to day operation and help them to keep track of each and every asset that needs servicing.

Here’s 5 huge reasons why Asset Maintenance Companies use Klipboard and why it could help you to run your Field Service Maintenance business more efficiently.

1. Visibility of Assets

One of the biggest challenges Asset Maintenance Companies face is simply keeping on top of all the work that needs to get carried out.

You’ll have expiring warranties, annual check ups and responsive jobs all seemingly happening at the same time. To make sure you don’t miss a single job, you need to have excellent visibility of your clients assets and when the next service is due.

With Klipboard, you simply just press a single button to take you to your Asset Dashboard. From there you can filter by customer or see at a glance what work needs to get carried out.

Previously, gathering all the information on a client’s assets could take a considerable amount of time. If a client was to ask for all the expiry dates of warranties or the next scheduled service dates, it could take a member of your team most of their morning just to gather this – now you can do it in seconds.

2. Fasting Invoicing

Cash flow is the lifeblood of a servicing business. Asset Maintenance Companies need to ensure they have a healthy flow of revenue to purchase new parts, replacement assets and simply put fuel in their vans.

Klipboard have enabled Asset Maintenance Companies to turn around a job faster. The work will take as long as it does to do the job properly, but there’s no need for long delays in getting the completed paperwork back to the office to raise the invoice.

By digitalising Job Sheets and Work Orders, your service engineers can get the work signed off from the client on site and instantly sync this back to the office. Using Klipboard to help you manage your completed job admin and your Field Service finances,  your team can quickly raise the invoice and send it on the same day. 

There’s no need to return paperwork back to the office. We know this often collected in batches by engineers creating bottlenecks of admin for your support team or even potentially lost in the van creating further delays.

Asset Maintenance Companies are able to pay their team, order parts and keep their vans moving by improving their cash flow with Klipboard’s quoting and invoicing tools.

3. Smarter Job Routing

The need for more efficient job routing has never been more important. Rising fuel costs and increased overheads has meant that Asset Maintenance Companies need to be particularly vigilant on the small details, such as assigning the right person to the job and ensuring they get to the location in the most effective route.

A huge helping hand for service engineers who use Klipboard is the ability to click on their app and be guided via the best possible route, reducing fuel costs and ensuring they can quickly get to the customer.

Klipboard Intelligent Job Routing allows you to assign and schedule the best person for the job. However, when a responsive call out job comes in and your client needs immediate assistance that’s when you need to have greater visibility of locations and job schedules. 

4. Reduce inbound calls

Handling inbound calls from your customers and answering emails takes up valuable time that could be better spent on more productive activities such as completing jobs or finding new business.

Klipboard offers a secure, web-based Client Portal that answers many of the questions your customer will ask, such as:

• When is my next job?
• What outstanding quotes or invoices do I have?
• Can you fit in another job for us?

Online Quote acceptance is a game changer for the Field Service industry. When time pressures mean you can’t afford to spend your day whittling down the number of emails in your inbox and you would  rather spend that time completing jobs, then an online self service portal for quotes can make all the difference.

Your Client Portal is branded with your logo, looks fantastic and can be used to differentiate your business from the competition. Impress more customers and give them a 24/7 self service portal, with a real time view on their jobs.

5. Klipboard is available on IOS and Android

Unlike some Job Management Software providers, Klipboard is available on both IOS and Android devices. This is a big deal for a lot of Asset Management Companies who use a variety of devices across their team.

Some of Klipboard’s customers have Service Engineers using iPhones and Android phones such as Samsung, Google and Huawei.

Having the Klipboard available on a variety of Smartphone and Tablet devices is just one less thing a business needs to be concerned with when they choose to streamline their operation with Job Management Software.

Empower your team in the field and keep them up to date with all the details on their next job, on either IOS or Android devices with Klipboard.

Want to see how Klipboard can benefit your business?

Why not see for yourself why more and more Asset Maintenance Companies are switching to Klipboard to streamline their operation.

We offer a free, no obligation 14-day Trial.